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Service Management Software is useful in managing the service processes within an organization. This software is important for monitoring the pending Annual Maintenance Contracts (AMCs) for renewal and tracking the Planned Maintenance Service (PMS) visits. Additionally, it supports in acknowledging customer complaints, delivering insights into product performance, areas for improvement, and figuring prevalent customer concerns. Productive management of customer complaints not only assures customer retention but also results in positive referrals.
Benefits of Service Management Software:
-Track details of Warranties / AMC opt by customer
-Increase revenue by AMC and Warranty renewals
-Complete complaint management
-Enhanced customer satisfaction
-Track spare parts consumption
-Manage spare parts warranties details

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Listing ID: 8765bb275e6a812

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