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CCaaS configuration auditing & automation

Optimize and simplify CCaaS configuration

Description

Symphony delivers complete CCaaS configuration auditing & automation capability along with Operations Portal functionality to deliver a more productive, efficient and transparent CCaaS operating environment.

Blackchair Symphony leverages class-leading automated solutions to synergize CCaaS operations across all systems within your contact center, allowing you to align and manage all aspects of operations to optimize and synchronize your delivery in a holistic manner.

All automated tools of Blackchair Symphony are calibrated to be fully compatible with the full range of contact center platforms that are provided by all leading CX platform providers in the industry.

Book a free demo and find out for yourself how well Symphony fits in with your current CX operations for optimized management.

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